Troubleshoot an Internet Connection

You can troubleshoot your Internet connection if you have problems with it. Fortunately, you probably will not need to do this very often. Networks are typically pretty reliable, and once configured correctly, you can usually just keep using them. However, as in the real world, things in the virtual world do not always go according to plan.

Troubleshoot an Internet Connection

Diagnose the Problem

• An error message appears.

Note: When you cannot access any Web pages, Safari displays the Network Diagnostics button. Click it to start the Diagnostics application.

Determine if the problem is a network issue or if it is related just to one computer by trying the same action on a different computer on the same network.