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About the Author

About the Author

Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization.

Mark is a 22-year veteran of the technology industry. His previous experience in photography, creative writing, and journalism has helped him make high technology useful to everyone.

Mark has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is an A+ Certified hardware technician and a Microsoft Certified Professional. Mark’s previous books on home technology subjects for Que include The Complete Idiot’s Guide to High-Speed Internet Connections, Absolute Beginner’s Guide to Cable Internet Connections, Easy Digital Cameras, and Absolute Beginner’s Guide to Home Networking. Mark is also the author of TechTV’s Upgrading Your PC, Second Edition, published by another Pearson Technology imprint, Peachpit Press.

Mark coauthored both the first and second editions of Upgrading and Repairing PCs, Technician’s Portable Reference, Upgrading and Repairing PCs Field Guide (which has been translated into several languages) and Upgrading and Repairing PCs: A+ Study Certification Guide, Second Edition with Scott Mueller, one of the world’s leading PC hardware experts. Mark also co-authored the original edition of TechTV’s Upgrading Your PC with Patrick Norton. Mark has been writing technical documents since the mid-1980s and has contributed to many other Que books, including Upgrading and Repairing PCs(starting with the 11th edition through the current 16th edition); Upgrading and Repairing Laptops; Upgrading and Repairing Networks, Second Edition; Special Edition Using Microsoft Windows Millennium Edition; Special Edition Using Microsoft Windows XP Home Edition (all editions); Special Edition Using Microsoft Windows XP Professional Edition (all editions); Platinum Edition Using Microsoft Windows XP. Mark has also contributed to MaximumPC Ultimate PC Performance Guide and MaximumPC Guide to Building a Dream PC.

Mark has been writing for major computer magazines since 1990, with more than 140 articles in publications such as SmartComputing, PCNovice, PCNovice Guides, the PCNovice Learning Series, and MaximumPC. His early work was published in WordPerfect Magazine, The WordPerfectionist, and PCToday. Many of Mark’s articles are available in back issues or electronically via the World Wide Web at www.smartcomputing.com. Mark welcomes comments at mesoper@selectsystems.com.

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