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Chapter 6. Aligning Knowledge Management... > Knowledge Maps to Link Knowledge to ...

Knowledge Maps to Link Knowledge to Strategy

Systematically mapping, categorizing, benchmarking, and applying knowledge with the help of a knowledge management system cannot only make such knowledge more accessible, but also prioritizes and focuses knowledge management. The idea of knowledge maps as applied to KM comes from research by Michael Zack, who also describes this process as knowledge-based SWOT analysis. Effective knowledge management strategies using such knowledge maps can help companies build a defensible competitive knowledge position—a long-term effort that requires foresight, hindsight, careful planning, alignment, as well as luck.

Let's examine the process, moving from a high level to the level of action that you would use to create such knowledge maps.


  

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