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Chapter 7. Individual characteristics > Effect of biographical characteristics ...

Effect of biographical characteristics and individual abilities

Successful managers observe the behavior of their employees to understand their individual characteristics. Managers can use this understanding to help employees improve their performance. Biographical characteristics represent an area of individual behavior that affects employee performance.

Biographical characteristics are personal traits that can be observed and recorded in personnel files. These characteristics play an important part in an employee’s performance. Examples of biographical characteristics include age, gender, marital status, education, and experience.


  

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