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    Copyright
    Foreword
    Acknowledgments
    Introduction
    Pt. : 1 Your Own Career Is Your Best HR Asset
    Pt. : 2 HR Is Your Company's Best Asset
    Ch.  20. It's About People, Not Widgets!
    Ch.  21. The Nuts and Bolts of the Talent Machine
    Ch.  22. HR Does Not Create Culture
    Ch.  23. Internal Branding: The Enchanting Power of the People Promise
    Ch.  24. The Power of People to Make Your HR Branding Work
    Ch.  25. Who Is Really HR's Customer?
    Ch.  26. How to Make Your Company a Great Customer Service Company
    Ch.  27. Eight Ways to Sell the Value of Your Department
    Ch.  28. The Truth Behind Those Best Employers Lists: This Ain't No Beauty Contest!
    Ch.  29. Congratulations! You May Have Already Won!
    Ch.  30. Show Them the Money!
    Ch.  31. Using Benefits to Build Relationships
    Ch.  32. Recognition, Rewards, Fun: The Triple Crown of Employee Engagement
    Ch.  33. Managing Expectations
    Ch.  34. Soothing the Savage Skeptic
    Ch.  35. The Most Important HR Policy: Throw Out the Policy Manual (And Build Strong Managers Instead)
    Ch.  36. Diversity Should Be From the Heart—Not Just By the Book
    Ch.  37. Use Your People Expertise to Create Successful Mergers and Acquisitions
    Ch.  38. "In the Unlikely Event of an Emergency"
    Ch.  39. Judgment Day Made Simple and Painless
    Ch.  40. Parting Company
    Involuntary Separation
    Voluntary Separation
    The Inevitable End of the Line
    Ch.  41. The Time to Plan for Layoffs Is Before You Do the Hiring
    Ch.  42. ... And Then Someone Said, "No Good Deed Goes Unpunished"
    Ch.  43. You Are the Keeper of the HR Ethics
    Ch.  44. Conclusion: How Do We Get There From Here?
    Recommended Reading List
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    Chapter 40. Parting Company

    A Day in the Life of HR

    I can't think of a single person who entered the HR profession because he or she loves firing people. Whether terminations are voluntary or involuntary, the separation process is among the least-preferred duties that well-meaning HR leaders face. The termination represents a disappointment, a failure that appears to be beyond repair. It's devastating for everyone concerned.


      

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