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Copyright

Copyright

Copyright © 1999 by the American Society for Training & Development. All rights reserved. Printed in the United States of America.

No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to ASTD, Publications Department, Box 1443, Alexandria, VA 22313-2043.

Ordering information: Books published by the American Society for Training & Development can be ordered by calling 800.628.2783 or 703.683.8100.

Library of Congress Catalog Card Number: 99-72434

Editor’s note: We have done our level best to provide accurate URL addresses in this book. However, due to the ever-changing nature of the Web, some of these addresses may change.

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