xi ABoUt tHe Co n t R I B U to R s Paul e Borawski is Executive Director of the American Society for Quality (ASQ) and is responsible for the operation of ASQ headquarters with a staff of over 220 and a budget of over $46 million. As ASQ's Chief Strategic Officer, Paul leads their Living Strategy efforts and ensures the strat- egy is implemented, tracked, and kept responsive to changing environmental forces and member needs. Paul can be contacted at pborawski@asq.org. Dr Juanita Brown is a co-founder of the World Café. She collaborates with senior leaders across sectors to create innovative forums for strategic dialogue on critical business and societal issues. She is a fellow of the World Business Academy, has served as a Research Affiliate with the Institute for the Future and is the co-author of The World Café: Shaping Our Futures