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Step Five: Deliver Effectively > The Trainer as Communicator - Pg. 107

Deliver Effectively 107 properly. Accommodating diversity is a major part of this step. It includes: · · · · · Discussion of trainer as communicator Proven communication tips Instructions on how to use media Instructions on good delivery Tips on how to accommodate diversity and multiple genera- tions in training The Trainer as Communicator The most obvious form of communication by a trainer is speaking-- presenting material to learners in a classroom environment. Yet, verbal communication is but one way a trainer communicates. Writ- ten, nonverbal, and electronic means enter the picture, too. Exhibit 5-1 lists some of the ways these forms of communication are used. To be successful, the trainer must be able to communicate