58 The First-Time Trainer even more so. Unless you are a seasoned performer, showing enthusiasm may take a bit of extra effort. Also, make sure your body language matches your voice and expression. (At times, acting as a stand-up comedian might save the day.) 16. Use repetition. This is the old principle of repetition, reiteration, and rote. Repeat things three times at least, preferably in slightly different ways. Here's where the concept of multimodality comes in handy, by making repetition more interesting and exciting by doing it in different ways (e.g., telling how to manage conflict, demonstrating it, then having learners practice it in role plays). Teaching or Training? Is there a difference between teaching and training? At first glance, you might not think so, and, in fact, the words are often used inter- changeably. Certainly there are similarities, and many people have moved successfully from education to training and development by applying similar principles. However, there are distinct differences,