Bulk discounts available. For details visit: www.amacombooks.org/go/specialsales Or contact special sales: Phone: 800-250-5308 E-mail: specialsls@amanet.org View all the AMACOM titles at: www.amacombooks.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Smith, Shawn A., 1958­ The HR answer book : an indispensable guide for managers and human resources pro- fessionals / Shawn Smith and Rebecca Mazin. --2nd ed. p. cm. Includes index. ISBN-13: 978-0-8144-1717-1 (hbk.) ISBN-10: 0-8144-1717-5 (hbk.) 1. Personnel management--Handbooks, manuals, etc. I. Mazin, Rebecca A. II.Title. HF5549.17.S62 2011 658.3--dc22 2011003898