294 LOVE 'EM OR LOSE 'EM on rules and policies, 159­168, 184; in yielding power to employee, 251­252 quick quits, 81­84 quid pro quo, 121­122 R Raines, Howell, 100 Randstad USA, 270 Raychem Corporation, 275 realignment as career option, 33, 63, 67­68, 70 reality: affecting passion for work, 155­156; of career goals, testing of, 70­71; mentoring employees on, 128­132 reciprocity in links and connections, 121­122 recognition and rewards, 169­182, 274­276. See also rewards and recog- nition recruitment, 73­85; and re-recruitment, cial issues in, 14, 169­171, 179­180, 264; hiring decisions in, 73; individ- ual approach to, 17; team as factor in, 221; work-life balance in, 232 retirement: of baby boomers, 25, 241; of mature workers, 243 rewards and recognition, 169­182, 274­276; for baby boomers, 242; checklist on, 173; compared to cost of employee turnover, 133­139; cre- ativity in, 176­182; for customer service, 254; decorating stipends as, 191; feedback from employees on, 172­174, 268; in mentoring process, 126; money as, 169­171, 172­173, 179­180, 181, 276; paid membership in professional association as, 119; perks as, 171­172; praise and compli- ments as, 174­176, 181, 182, 274­276; rules and policies on, 172­174; trophies and mementos as, 177­178, 276; for yourself, 258