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Director of Editorial Content:    Kristin Klinger
Director of Book Publications:    Julia Mosemann
Acquisitions Editor:              Lindsay Johnston
Development Editor:               Christine Bufton
Publishing Assistant:             Milan Vracarich
Typesetter:                       Michael Brehm
Production Editor:                Jamie Snavely
Cover Design:                     Lisa Tosheff

Published in the United States of America by
          Information Science Reference (an imprint of IGI Global)
          701 E. Chocolate Avenue
          Hershey PA 17033
          Tel: 717-533-8845
          Fax: 717-533-8661
          Web site:

Copyright © 2011 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark.

Library of Congress Cataloging-in-Publication Data

Strategies for knowledge management success : exploring organizational efficacy / Murray Jennex and Stefan Smolnik, editors.

p. cm.

Includes bibliographical references and index.

Summary: "This chapter presents results of a survey looking at how KM practitioners, researchers, KM students, and others interested in KM view what constitutes KM success, including background on KM success and then a series of perspectives on KM/KMS success"--Provided by publisher.

ISBN 978-1-60566-709-6 (hbk.) -- ISBN 978-1-60566-710-2 (ebook) 1. Knowledge management. I. Jennex, Murray E., 1956- II. Smolnik, Stefan, 1970-

HD30.2.S796 2010



British Cataloguing in Publication Data

A Cataloguing in Publication record for this book is available from the British Library.

All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher.

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