CONCLUSION

This chapter describes a case of the design of IS PMS. It presents the experience of IG company and the difficulties that arose in terms of necessary organizational preconditions and required input data, and thus it can give some recommendations to companies which intend to launch this type of projects. Reviews of the literature and analyses of the studies reveal that all IS assessment models aim to provide the most relevant, reliable, and representative set of IS performance dimensions and measures that refer to the specific internal and external environment of the organization considered. This objective implies clarity and a willingness to pursue organizational goals rather than private aims, and that only one appropriate set of dimensio....