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Chapter LIX. Human-Factors Design for Pu... > USER-CENTERED IT DESIGN PROCESSES IN...

USER-CENTERED IT DESIGN PROCESSES IN HUMAN-FACTORS ENGINEERING

The cross-disciplinary field of human factors recognizes that every new IT media product is ostensibly a dynamic form of person-person and person-technology interaction that expands our communication capabilities by reframing what we know and how we act (i.e., human knowledge and behavior). The underlying three core subdomains—information design, interactivity design, and media design—each need to become integrated within a unifying architecture derived from an object-oriented, modular infrastructure organized within an evolving taxonomy of digital affordances.

Human-factors engineering recognizes (a) the holistic, ecological, and cross-disciplinary nature of human-technology system design, (b) the sociocultural, economic, and geopolitical importance of information utilization and knowledge generation, and (c) the dynamically hybrid, human-centered, user-centered, and usage-centered nature of the product form factor and interface design (Burns & Hajdukiewicz, 2004; Hofstede, 1991). Human-factor approaches strive to deeply integrate existing multidisciplinary domains including (a) systems theory, change management, and computer and information science, (b) cognitive informatics, learning, and performance, (c) philosophy, law, and ethics, (d) human physiological psychology, cognition, and perception, and (e) usability testing, industrial design, and ergonomics (Lehto & Buck, 2007; Rubin, 1994; Salvendy, 2006; Stanton, & Young, 1999; Ware, 2004; Wickens et al., 2004).


  

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