Chapter 1. questions leaders need to ask themselves

Before you prepare to go forth and ask questions of others, you need to ask yourself a few questions. Don't skip this step because if you do, the questions you ask others will ring false. Leaders who have decided to go beneath the surface of their relationships with the people they lead need to start by being honest with themselves.

A client asked me when I thought they should start training people for leadership positions. "What are you doing now?" I asked innocently. "We don't have any formal leadership training right now," she replied without any trace of concern. I believe that most of us agree that leadership is both an art and a science. Unfortunately, most organizations that promote people into leadership positions, like hers, teach neither.