About the Authors

Organizations exist to create value both inside to employees and outside to customers, investors, and communities. When internal leadership and human resource practices align to external expectations, organizations survive and thrive.

Dave Ulrich is a professor at the University of Michigan Ross School of Business and a partner at The RBL Group, a consulting firm focused on helping organizations and leaders deliver value. He studies how organizations build capabilities of leadership, speed, learning, accountability, and talent through leveraging human resources. He has helped generate award-winning databases that assess alignment between strategies, human resource practices, and HR competencies. His writing, teaching, and coaching have helped shaped the role of human resources in global organizations. His work has helped leaders both become more personally effective and build better leadership throughout their organizations. He has helped to redefine organizations more by the capabilities they deliver to customers and investors than by their structure and systems.