INDEX Ephialtes, 210 equity, see fairness esprit de corps, developing, 189­190 Etruscans, attack on Rome, 85­86 Ewell, Lieutenant General Richard, 139 face-to-face communication, 88­91 failure, taking responsibility for, 142­144 fairness of rewards, 170­172 in team-building, 124­125 Federal Aviation Administration (FAA), 80 FedEx Corporation, 165, 198 feedback, providing effective, 123 Fergusson, Brigadier Sir Bernard, 62­64 A Few Good Men (movie), 107 fighting to win, 204­214 importance of, 207­208 innovation and, 211­214 see also determination Fisher, Major Bernie, 59­60 flexibility, determination and, 198­200 flocking, by geese, 116­117 Flying Tigers, 11, 56­57, 176 Fomachou, Arnold, 71 241 Gideon, Midianites and, 13 Gipp, George, 205­206 Goethe, Johann Wolfgang von, 29 Good to Great (Collins), 87 Grant, General Ulysses S., 40­41, 127, 141 Great Britain amphibious operation in Norway, 157­158 Dieppe commando raid, 22­23 First Chindit Brigade in Burma, 62­64 Operation Claymore, Lotofen Islands, 21 Operation Frankton raid on German ship- ping, 92­94 Royal Air Force, 5 Royal Marine Commandos in North Africa, 15­16 Saint Nazaire lockgate destruction, 191­195 Special Air Service (SAS), 11, 15­16, 50­51 Special Boat Service (SBS), 16 U.S. War of Independence, 14­15, 102 Green Berets, 3, 7, 11, 38­40, 134 Grenada, Operation Urgent Fury, 200­203 Grinding It Out (Kroc), 195 Gross, Robert E., 55­56 groupthink, 120­121