CHAPTER 3

Assessing Emotional Intelligence

The purpose of this Pocket Guide is to help you improve your leadership skills by focusing on emotional competencies that affect success in the workplace and in the world at large. Before you can identify what you need to improve, however, you must know where you are now. This chapter will help you assess your Emotional Intelligence and then target areas where it can be strengthened. It concludes with several practical suggestions.

The checklists that follow have been used quite successfully with leaders who are engaged in the developmental processes of coaching and training in order to improve leadership. They are valuable personal tools for managers seeking to gain an understanding of their strengths and weaknesses in the area of Emotional Intelligence, in order to chart a course for personal improvement and business success.