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TURNING A NO TO A YES

Although Mulcahy was not groomed to become CEO, she was not without experiences that equipped her for the job. For one, she had spent several years in human resources, which admittedly is not a typical training ground for becoming CEO. Yet Mulcahy described it as an invaluable experience that taught her to “look at the business through the lens of the people . . . getting the talent, retaining the talent, and keeping the talent engaged.”

“We think of HR as a function and a technical set of competencies versus the strategic importance of the asset of the people whom you manage in the company. Great leaders happen to be great HR managers, even though they may not have spent a day in the technical side of HR,” she added. “I think we have to do a better job of thinking about HR in a deeper and more strategic way.”


  

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