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Lesson 10. Recognizing Achievement - Pg. 52

52 Chapter 10. Recognizing Achievement In this lesson, you learn how giving positive feedback and rewarding performance can be great motivators. It's human nature to pay more attention to the people around you when there are stresses and problems. We reassure each other in times of strife, but when times are good, we sometimes forget to give these same reassurances. Unfortunately, it's also human nature to thrive on compliments and kudos on a pretty consistent basis. This chapter takes a look at providing positive strokes when things go right--so that suc- cessful employees stay motivated--and also giving input so that those who are struggling a bit get motivated to keep at it. The Importance of Recognition Psychologist Eric Berne developed a set of theories of that are relevant to