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    Copyright
    Preface
    About the Authors
    Pt. I. Background for Conducting Performance Reviews
    Pt. II. Examples of Forms for Performance Reviews
    Pt. III. Perfect Phrases for Performance Appraisal
    Ch. 3. Perfect Phrases for Performance Appraisal
    Contents (Alphabetical)
    Contents (by Topic)
    Accuracy
    Administrative Skills
    Analytic Skills
    Appraisal and Evaluation Skills
    Attendance
    Attitude or Approach to Work
    Coaching
    Communication Skills, Verbal
    Communication Skills, Written
    Computer Skills
    Conflict Management
    Cooperation
    Cost Cutting
    Creativity
    Customer Relations
    Data Entry
    Deadlines, Ability to Meet
    Decision Making
    Dedication to Job/Work
    Delegation
    Dependability
    Development of Subordinates
    Equal Opportunity/Diversity
    Ethical Behavior
    Feedback, Receiving and Giving
    Financial Management
    Flexibility
    General Job Skills
    Goal Achievement
    Goal and Objective Setting
    Grooming and Appearance
    Initiative
    Interpersonal Skills
    Judgment
    Knowledge of Company Processes
    Knowledge of Job
    Leadership Skills
    Listening Skills
    Long-Range Planning
    Management Control
    Management Skills
    Managing Details
    Managing Expenses
    Mechanical Skills
    Multi-Tasking
    Negotiating Skills
    Organizing Skills
    Orientation to Work
    Participative Management
    Personal Growth
    Persuasiveness
    Phone Skills
    Physical Abilities
    Planning and Scheduling
    Political Skills
    Potential for Advancement
    Problem Solving
    Productivity
    Product Knowledge
    Professionalism
    Programming Skills
    Project Management
    Quality Management
    Quality of Work
    Quantity of Work
    Research Abilities
    Resource Use
    Safety
    Sales Ability
    Stress, Ability to Work Under
    Supervisory Skills
    Teamwork
    Technical Skills
    Time Management Skills
    Appx. A. Ten Mistakes Managers Make When Conducting Performance Appraisals
    Appx. B. Seven Mistakes Employees Make During Performance Appraisals
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    3.66. Quality of Work

    Outstanding

    • Work is consistently without error

    • Takes special cautions to prevent errors

    • Consistently receives praise for work quality

    • Other employees use his/her work as model

    • Customers regularly send commendations about work


      

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