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The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
By: Karen Martin
Publisher: McGraw-Hill
Pub. Date: July 06, 2012
Print ISBN-10: 0-07-178237-0
Print ISBN-13: 978-0-07-178237-1
Pages in Print Edition: 239
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Overview
Why performance improvement programs usually fail to deliver the results you expect—and what you can do about it
The Outstanding Organization provides a four-part solution for reducing the organizational chaos that weakens the foundation you need to achieve lasting excellence and undermines your best-intended improvement efforts.
Business performance improvement expert Karen Martin explains how the lack of clarity, focus, and discipline can result in millions of dollars of unnecessary labor expense, poor decision-making, dissatisfied customers, and disengaged workers; and how to instill the organizational behaviors that produce both excellence and resilience.
Karen Martin is the founder of the business coaching and consulting firm Karen Martin & Associates, LLC.
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Table of Contents
