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Rule 20. Celebrate

I find an excuse every day to reward my staff with a little something—a modest celebration for a result no matter how small, how trivial it seems. If you do the same, you’ll have a motivated staff who have a habit of celebrating every success. And that’s so important.

And the rewards? Tiny. A box of doughnuts. Extra froth on their cappuccinos. A chance to go outside and sit in the sun.


  

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