Great Questions: The Most Important Tool in a Manager’s Toolbox > Great Questions: The Most Important Tool in a Manager’s Toolbox > Endnotes

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Great Questions: The Most Important Tool in a Manager’s Toolbox

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Table of Contents

Great Questions: The Most Important Tool in a Manager’s Toolbox

Basic Questions

Ten Basic Rules for Asking Questions

Asking Questions Is the Skill of Effective Management

How Good Are Your Skills?

You Can Ask Too Many Questions

Endnotes

FTPress Delivers Elements

Endnotes

1.	. What if cows had wings? The what if question is the only one on the list that allows a manager to step out of his or her formal role and engage people in a unique way because it suspends the normal rules of managing.
2.	. Fred Taylor studied shovels, and he studied the men who wielded shovels. He concluded that large men can use larger shovels and smaller men need smaller shovels. That is not management. That is observing and explaining the obvious. The management part of his story came next. He concluded that the smaller man needed a shovel small enough to enable him to shovel fast enough to shovel the same amount of material as a large man with a large shovel. So, the manager’s job was to match the man with the right shovel. That is the foundation of modern management. Fred Taylor was hailed by Congress as a genius.

. What if cows had wings? The what if question is the only one on the list that allows a manager to step out of his or her formal role and engage people in a unique way because it suspends the normal rules of managing.

. Fred Taylor studied shovels, and he studied the men who wielded shovels. He concluded that large men can use larger shovels and smaller men need smaller shovels. That is not management. That is observing and explaining the obvious. The management part of his story came next. He concluded that the smaller man needed a shovel small enough to enable him to shovel fast enough to shovel the same amount of material as a large man with a large shovel. So, the manager’s job was to match the man with the right shovel. That is the foundation of modern management. Fred Taylor was hailed by Congress as a genius.

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