Realities About the Timing of Culture Assessment and Change
Never start with the idea of changing a culture. Always start with the issues the organization faces, and only when those “business” issues are clear, ask yourself whether the culture will aid or hinder resolving the issues. Now is the time to do a culture assessment.
Always think first of the culture as your source of strength. It is the residue of your past successes. Even if some elements of the culture now look dysfunctional, remember that those are likely to be only a few elements in a very large set of elements that continue to be strengths.
If major changes need to be made in the way the organization is run, try to build on the existing cultural strengths, rather than trying to change those elements that may be weaknesses.
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