Summary

This chapter serves as an introduction to work-related stress and provides a back-drop to the following chapters that place a focus on the line-manager's role in managing stress and promoting a positive work environment.

The definitions and theories of work-related stress were introduced, and the causes of work-related stress outlined. It is important that line managers are aware of what stress is, and how it can be caused. As such, managers will then be in a position to identify stress in others and be more aware of the types of issues that cause stress in the workplace.