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“You have to enable and empower people to make decisions independent of you. As I have learned, each person on a team is an extension of your leadership; if they feel empowered by you they will magnify your power to lead.” (Tom Ridge, US Politician)
The following cluster explores management behaviours where the views, thoughts and ideas of employees are considered, and where managers provide responsibility, autonomy and empowerment to employees.
The Findings from Our Research
The positive behaviours found to be important in our research include:
Giving employees the right level of responsibility
Trusting employees to do their own work
Correctly judging when to consult and when to make a decision
Keeping employees informed of what is happening in the organization