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CHAPTER 4 DISCIPLINE 2: CONVERSATION > PURSUIT OF DIVERSITY

PURSUIT OF DIVERSITY

One thing that puzzled me in my earliest Knowledge Jams was how originators and brokers who all sat in one function tended to settle into rather routine ideas. It went something like this: Someone would remind the others about standard process, such as the testing cycle, all would grunt in agreement, and the conversation didn’t go much beyond that. Consider the dialogue among software application engineers in the excerpt on the next page.

c04uf001 Jam Excerpt with Conversation Among Software Application Engineers

Broker: We’re going to use your software application architecture in our division. But the requirements phase of your project seemed to be compressed. Were there requirements that challenged you to change your application architecture up-front, say the existence of a user who had a high transaction volume?


  

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