162 P ERFORMANCE M ANAGEMENT Grote, Dick. The Complete Guide to Performance Appraisal (New York: AMA- COM, 1996). An in-depth description of developing performance appraisal as part of an overall performance system. Includes chapters on how to cre- ate a performance appraisal system and how to make it work. Guinn, Kathleen. "Performance Management: Not Just an Annual Appraisal" Training, Lakewood Publications, Minneapolis, Minnesota (Vol. 24, No. 8) August 1987. The author describes the differences between perfor- mance appraisal and performance management as well as how the two concepts are interrelated. Haynes, Marion E. Managing Performance: A Comprehensive Guide to Effective Supervision (Menlo Park, California, 1990). A guide to supervision that is designed to strike a balance between being overly simplistic and highly academic. The book is organized around a six-part model of managing performance. Kushel, Gerald. Reaching the Peak Performance Zone (New York: AMACON, 1994). The author outlines a three-part process for achieving outstand- ing performance in yourself and others. He explains how to build a sense of self-responsibility, how to find out what motivates each employee, and