Free Trial

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

Share this Page URL

What Is a Training Needs Assessment? > Pros and Cons of Needs Assessments - Pg. 39

A SSESSING T RAINING N EEDS 39 In your role as a manager, you do informal assessment of your work team regularly. If your role as a trainer requires you to deliver training pro- grams to learners from outside your work group, you may find yourself involved in a more in-depth needs assessment. At any given moment, numer- ous training needs exist in an organization, and unless you are doing a com- prehensive survey of training needs, many of them will not pertain to your particular needs assessment. Can Training Change Attitudes? There is some debate in the training community about the role of training in bringing about attitudinal change. Because attitudes are grounded in strongly held beliefs and values, they are difficult to change. Training programs on subjects such as valuing diversity, preventing workplace harassment, and workplace ethics all aim to influence attitudes and change behavior. When learners vicariously experience what it is like to be the target of discrimina- tion or workplace harassment by viewing videos, hearing first-hand accounts, or participating in simulations, they can gain empathy and change their behavior. Similarly, learners with a "rules are for others" attitude can become much more circumspect about their business ethics when they hear about for- mer business titans serving lengthy sentences in a federal prison.