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Index > E - Pg. 218

The Essential Supervisor's Handbook problems, 114 vehicles, creating, 129 effective, 115 fostering, 128 interpreting your, 94 vehicles for, 118 community, creating a, 27 complaint procedures, 149, 151-152 downplay a, 153 anticipate, 193 condescending, avoiding the appearance of, 104 conference calls, 122 confidence, decision making, 42-44 decision-making authority, 83 decisions, sticking to your, 43 decor, workplace, 26 delegate tasks, 15, 39 delegation of duties, 37 detail, pay attention to, 116 differences, be aware of, 156 disciplining employees, 161 discrimination, 145 dressing for work, 20 duplication, look for, 126 electronic lists, using, 176 e-mail, BCC, 121