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Index > A - Pg. 277

INDEX Accountability: empowerment and, 7­8, 140, 220­221; in hierarchies, 30­31; in internal markets, 36; leadership and, 211; organiza- tional structure and, 44 Ackoff, Russell, 5, 6, 92 Advertising: interactive, 114; truthful, 114­116; wastefulness of, 107­108 Aetna Life & Casualty, 138 Agrarian societies, leadership in, 206, 207 Air travel industry: ESOPs in, 132­ 133; problems of, 105­106 Alcoa, 35, 40 Anderson Windows, 113 Asea Brown Bovari, 13, 31, 48, 50 Asia Pacific Economic Cooperation (APEC) forum, 227 Astra/Merck, 113 AT & T: internal markets in, 40; organizational balance in, 92; pay systems in, 142 AucNet, 113 Authority: in hierarchies, 30­31; leadership and, 11, 16, 17, 221­ Berggren, Randy, 214 100 Best Companies to Work For, 73 Biogenetics, trends in, 3 "biologic" concept, 172, 176n.40 Black & Decker, 118 Boards of directors, 76, 77, 117­118 Body Shop, 12, 13, 66­67, 115­116, 117, 121, 167 Boeing, 138 Bolman, Lee, 5, 6 Bonneville Power Administration (BPA), 193 Building industry, opportunities in, 125 Bureaucracy: strategic planning and, 17, 180, 183; theory of, 28 Business: attitude toward environ- mental protection, 157, 171; conflict with society, 59­61, 79; cycles, 133; partnerships with government, 239, 248; as socio- economic institution, 63­79; spirituality in, 10, 217­219; strategic alliances in, 85, 248; as zero-sum game, 56­57 CBS, 59­60 Central planning, 31, 34, 39, 49, 179­183 Change: continuous, 16, 17, 19, 195; crisis-driven, 211­212; cur- rent forces of, 12, 14; opposition to, 20; organizational learning and, 185­186; strategic, 179­ 183; top-down, 8, 183­185, 192, 197­198; women and, 98 Chaos theory, 49, 85 Chief executive officer, as enterprise unit, 38 Children, influence of television on, 108 China: industrialization of, 158; political economy in, 244, 245; role in global economy, 249­250 Chrysler Corporation, 121 CIT Study: New Management concepts practiced, xviii, 19; questionnaire, 269­276 Civil rights, 221 Clark Equipment, 35 Clean Air Act, 163