Written Plans

You can't remember every meeting detail, can you? You have to write things down, especially information that must be communicated to others. Therefore, there's no way you can develop backup plans and not put them in writing. You, your staff, the facility's staff, and many others need direction, and the written backup plan is the place to start.

When creating an emergency backup plan, one of the first things you should do is obtain a copy of the facility or hotel's emergency procedures. Review it and ask questions. It is important for you to understand how the facility implements its plan and who is responsible in various categories.