Needs and Offers Dialogue

What is it? A constructive dialogue between two parties to identify action steps they can take to improve their relationship. A positive and constructive dialogue that lets people express past and present concerns about the relationship in totally constructive terms.

When to use it? To encourage dialogue between parties to either resolve a conflict or improve relations proactively before problems occur.

What’s its purpose? To vent concerns and resolve interpersonal issues in a low-risk manner. To negotiate a new, more positive relationship.

What’s the outcome? An improved understanding of each other’s views and feelings. Mutually agree to action plans that will enhance relations.

How to Do Needs and Offers Dialogue