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Index - Pg. 315

Index Acceptance time, 178 Achille Lauro hijackers, 207-208 All You Can Do Is All You Can Do, 260 Ambiguity, living with, 247 American Arbitration Association, 155 Americans doing business with, 216-225 negotiating with, 211-215, 226-229 Arbitration, 145-146, 155-160 Arbitrator, 73-75 Arguing, 33-36 Binding arbitration, 145,159 Boulwarism, 198 Bracketing Gambit, 18-20, 22, 244, 266 Buffett, Warren, 291-292 Bush, George, 254, 271,286-288 Business cards, 223 Capital Cities, 221, 291-292 Carter, Jimmy, 84-85,149,176, 207, 254, 270, 285, 300 Cedras, General, 81, 85, 176, 180, 300 Chamberlain, Neville, 300