Acknowledgments

Many people won’t be mentioned here, mostly because this book has grown and evolved from hundreds of comments, corrections, short training sessions (given and received), opportunities to help troubleshoot something, and many other sources over many years. I could not possibly remember them all. If you taught me some of that information, thank you. Some of the significant contributors (knowingly or otherwise) I remember specifically include

• The volunteer NOC team at the Interop trade show—thank you for regularly scheduling network emergencies! Too many to name specifically.

• Coworkers at Fluke Networks, especially Hugo Draye, Tami Settergren, Dan Klimke, and Pat Donahoo (each for different types of contribution).

• The University of New Hampshire Interoperability lab, especially Bob Noseworthy and Ben Shultz.

• My reviewers, especially Nolan Fretz, who took a lot of extra time to point out where some really obscure details were wrong.