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Information Technology Governance and Service Management: Frameworks and Adaptations

Information Technology Governance and Service Management: Frameworks and Adaptations

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Contents

Section: I Reviews of IT Governance Research

Section: II IT Governance Case Studies

Section: III IT Governance: Its Relationship to Business and Other Frameworks

Ch. X. Managing IT Security Relationships within Enterprise Control Frameworks

Ch. XI. Unexplored Linkages between Corporate Governance and IT Governance: An Evaluation and Call to Research

Ch. XII. I–Fit: Optimizing the Fit between Business and IT

Ch. XIII. Competence of Information Technology Professionals in Internet–Based Ventures

Ch. XIV. The Role of Maturity Models in IT Governance: A Comparison of the Major Models and Their Potential Benefits to the Enterprise

Ch. XV. Governance of Software Development: The Transition to Agile Scenario

Ch. XVI. The Governance Implications When it is Outsourced

Ch. XVII. IT Portfolio Management: A Pragmatic Approach to Implement IT Governance

Ch. XVIII. Applying Organizational Theories to Realize Adaptive IT Governance and Service Management

Section: IV IT Service Management Frameworks

Compilation of References

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Section III: IT Governance: Its Relationship to Business and Other Frameworks

Managing IT Security Relationships within Enterprise Control Frameworks

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