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Workforce Preparedness

While the subject of workforce preparedness can fill an entire book, I want to devote some time to discuss its importance and offer some suggestions to help begin the planning process.

The most valuable asset any enterprise or organization has, regardless of its size, is its workforce. These are men and women who make a company run day-to-day and create ideas and products to serve its customers and communities. Until recently, the majority of business continuity efforts revolved around processes and systems that the company depends on to keep operating. Little attention has been paid to the most critical support process, those employees and their families who make the enterprise successful.

Throughout this section I use the descriptions of workplace, organization, agency, business, employer, and enterprise. These are generic terms of that place you call “work.” I realize there are thousands of public and private sector operations and agencies that, while not motivated by profit, do have products, services, and delivery obligations.


  

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