Chapter 11. Journal

Journal provides you with tools to track and record daily activities. Journal entries can range in complexity from a manually created record of a phone call to an automatic entry generated every time an email message is sent to a specific contact. In addition to tracking Outlook items and Office documents, Journal also provides the proper context for recording activities not tied directly to your computer, such as a handwritten letter or the receipt of a courier package.

While other components within Outlook provide similar note-keeping abilities, only Journal provides a fast (and optionally automatic) means to date/time stamp an activity, log the entry type (for example, phone call or meeting request), and even track the time spent on an activity for billing purposes.