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Getting Help

Getting Help

Every effort has been made to ensure the accuracy of this book and the contents of its companion CD. If you do run into problems, please contact the sources listed below for assistance.

Getting Help with This Book and Its Companion CD

If your question or issue concerns the content of this book or its companion CD, please first search the online Microsoft Press Knowledge Base, which provides support information for known errors in or corrections to this book, at the following Web site:

If you do not find your answer at the online Knowledge Base, send your comments or questions to Microsoft Press Technical Support at:

Getting Help with an Office Program

If your question is about a specific program, your first recourse is the Help system in the application. For example, if you’re working in PowerPoint 2007, follow the steps and examples here to get help. This system is a combination of tools and files stored on your computer when you installed the 2007 Microsoft Office system and, if your computer is connected to the Internet, information available from Microsoft Office Online. There are several ways to find general or specific Help information:

  • To find out about an item on the screen, you can display a ScreenTip. For example, to display a ScreenTip for a button, point to the button without clicking it. The ScreenTip gives the button’s name, the associated keyboard shortcut if there is one, and unless you specify otherwise, a description of what the button does when you click it.

  • In the PowerPoint program window, you can click the Microsoft Office PowerPoint Help button (a question mark in a blue circle) at the right end of the Ribbon to display the PowerPoint Help window.

  • After opening a dialog box, you can click the Help button (also a question mark) at the right end of the dialog box title bar to display the PowerPoint Help window with topics related to the functions of that dialog box already identified.

To practice getting help, you can work through the following exercise.

BE SURE TO start PowerPoint before beginning this exercise.

At the right end of the Ribbon, click the Microsoft Office PowerPoint Help button.

Microsoft Office PowerPoint Help

The PowerPoint Help window opens.

In the list of topics in the PowerPoint Help window, click Activating PowerPoint.

PowerPoint Help displays a list of topics related to activating Microsoft Office system programs.

You can click any topic to display the corresponding information.

On the toolbar, click the Show Table of Contents button.

Show Table of Contents

The Table Of Contents appears in the left pane, organized by category, like the table of contents in a book.

Clicking any category (represented by a book icon) displays that category’s topics (represented by help icons) as well as any available online training (represented by training icons).

If you’re connected to the Internet, PowerPoint displays topics and training available from the Office Online Web site as well as topics stored on your computer.

In the Table of Contents, click a few categories and topics, then click the Back and Forward buttons to move among the topics you have already viewed.



At the right end of the Table of Contents title bar, click the Close button.


At the top of the PowerPoint Help window, click the Type word to search for box, type Help window, and then press the key.

The PowerPoint Help window displays topics related to the words you typed.

In the results list, click Print a Help topic.

The selected topic appears in the PowerPoint Help window, explaining that you can click the Print button on the toolbar to print any topic.

Below the title at the top of the topic, click Show All.

PowerPoint displays any hidden auxiliary information available in the topic and changes the Show All button to Hide All. You can display or hide an individual item by clicking it. When you click the Print button, PowerPoint will print all displayed information.

CLOSE the PowerPoint Help window.

More Information

If your question is about another Microsoft software product and you cannot find the answer in the product’s Help system, please search the appropriate product solution center or the Microsoft Knowledge Base at:

In the United States, Microsoft software product support issues not covered by the Microsoft Knowledge Base are addressed by Microsoft Product Support Services. Location-specific software support options are available from:

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