Road Warrior User Segment

The way a road warrior is defined under closed loop lifecycle planning might not apply to all businesses. Being a road warrior implies that significant time is spent outside a company’s office environment. A sales organization is the best example of road warriors, and that is often the criteria that businesses use in defining this segment.

The definition includes this segment, but is not exclusive to it; the definition can also apply to any end user, regardless of organization, who is outside of a company facility and performing work as a part of the job requirement. This is not only customer-facing (sales) resources, but could include service and support and other disciplines. The criteria should not be defined by a function, but by the work performed.