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    Part III: Getting Started Using the Soft... > Emailing from Microsoft Dynamics CRM

    Hour 13. Emailing from Microsoft Dynamics CRM

    What You’ll Learn in This Hour:

    • Capturing an Email in Microsoft Dynamics CRM

    • Sending One Quick Message

    • Doing a Blast of Emails

    • Dealing with Compliance to the Canned Spam Act

    • Utilizing the Microsoft Dynamics CRM Outlook Address Book

    • Configuring Email Based on Your Preferences

    In this hour, you will learn about how email works within Microsoft Dynamics CRM. You will also learn how to capture email from the Microsoft Outlook world and associate that to records in Microsoft Dynamics CRM.


      

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