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Chapter 20. Diagnostic Tools and Resourc... > Identifying Diagnostic Tools by Scen...

Identifying Diagnostic Tools by Scenario

A variety of tools are available to help diagnose problems. Table 20-1 presents a selection of available tools, the scenarios to which they generally apply (whether they are specific to instant messaging [IM], conferencing, or voice applications), and a brief note about what they do and where you can access them.


  

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