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Introduction

Introduction

Welcome to the Microsoft Office Communications Server 2007 R2 Resource Kit!

The Microsoft Office Communications Server 2007 R2 Resource Kit is the second edition of the most in-depth, comprehensive book ever written on Microsoft Office Communications Server: Microsoft Office Communications Server 2007 Resource Kit. This new edition builds on the deep technical information presented in the first edition, with an emphasis on planning, deploying, configuring, maintaining, and troubleshooting Microsoft Office Communications Server 2007 R2. The Microsoft author team not only updated the content with the latest insider information on Office Communications Server 2007 R2, but also reviewed a wealth of customer feedback and reviews from the first edition, which resulted in a focused effort to improve and add information on the topics customers need most. Each chapter of this new edition is substantially revised and updated. In addition, there are five new chapters. We hope you find this edition of the Resource Kit even more pertinent and usable than the first edition. Our commitment is to continue delivering the best content on future versions of Office Communications Server.

Although the target audience for this Resource Kit is experienced IT professionals who work in medium- and large-size organizations, anyone who wants to learn how to deploy, configure, support, and troubleshoot Office Communications Server 2007 R2 will find this Resource Kit invaluable. Within this Resource Kit, you will find in-depth information and task-based guidance on managing all aspects of Office Communications Server 2007 R2, including instant messaging (IM), Web conferencing with audio and video support, remote access, federation, public IM connectivity (PIC), Remote Call Control (RCC), dual forking, Enterprise Voice (using Voice over Internet Protocol, or VoIP), voice mail, and Enterprise Voice applications. You will encounter troubleshooting techniques and diagnostic tools to help you successfully deploy and monitor Office Communications Server. You will also find numerous sidebars contributed by members of the Unified Communications product team and Microsoft consultants, which provide deep insight into how Office Communications Server 2007 R2 works, plus best practices.

Finally, the companion CD includes additional tools, documentation, and a Windows PowerShell script that offers you a way to automate various aspects of managing Office Communications Server 2007 R2 from the command line.

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