Chapter 20. Diagnostic Tools and Resources

• Identifying Diagnostic Tools by Scenario 713

• Using Server Setup Logs 717

• Using Event Logs 718

• Using the Validation Wizard 719

• Using Client and Server Trace Logs 724

• Using Snooper 737

• Using Best Practices Analyzer 742

• Summary 746

• Additional Resources 746

This chapter introduces diagnostic tools and resources that are available in Microsoft Office Communications Server 2007 R2 and Microsoft Office Communicator 2007 R2. The useful diagnostic tools that are available in the Office Communications Server 2007 R2 Resource Kit are identified and explained to help you understand this toolset and how you can use it to diagnose problems.