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Q&A

Q. I want to use the Content Organizer to route my documents to different content libraries, but I don’t want to create a separate Records Center site for this. Can I use the Content Organizer routing features from within my site?

A. Yes, you can activate the Content Organizer feature in your site for this to work. This causes a new library called the Drop Off Library to be created where you can upload your documents and configure Content Organizer rules to move them to proper locations.

Q. Holds and eDiscovery doesn’t work for me. None of my documents or records were put on hold. Am I missing something?

A. The most common reason for this is that search might not be working for you. While configuring Holds and eDiscovery, verify that the preview results button returns the expected search results. Also, any recently uploaded documents may not appear in search results, and you might need to run a crawl from Central Administration for this to work.


  

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