CHAPTER 2 SHAREPOINT GOVERNANCE OVERVIEW may also need to be reconfigured to provide better functionality. Also, services that have not been de- ployed may need to be considered for addition to the catalog of services provided. Service Decommissioning The final stage of any service is decommissioning. In this stage, for whatever reason, it has been decided that the service will no longer be offered to users. Decommissioning a service is often difficult because there may be one or two users or groups of users that want to continue using the service. In these cases, the organization must make the trade-off between continuing to maintain the service and transitioning these users to an alternative way of performing these tasks. In most cases, this will involve moving, or migrating, the data already present in the service to a new location or, at a minimum, archiving that data so that it can be referenced later as needed. Decommissioning a service should not be viewed as a fail- ure, but as a strategic decision made for the benefit of all users and the organization as a whole. Once the necessary service changes have been identified, planning must begin for provisioning, re- configuring, or decommissioning services to meet the needs of the user community. This closes the loop on the service lifecycle and allows the system to grow and change as needed. Governance Segments The next major concept to understand relates to segments. Governance segments can be thought of as the three dimensions of system management. Each segment covers a set of activities that must be per- formed to effectively govern the site. These segments provide a useful means of categorizing these activi- ties and understanding how they are related to one another. As shown in Figure 2-2, the three segments are Information Management, IT Management, and Ap-