Introduction

In December 2009, Opalis Software, Inc., became a wholly owned subsidiary of Microsoft Corporation. Opalis Software was best known for its IT Process Automation (ITPA)/Runbook Automation (RBA) offering Opalis Integration Server (OIS).

ITPA is a powerful capability that can assist in streamlining Information Technology (IT) operations by removing much of the overhead associated with manual responses to IT problems. OIS enables you to capture and document processes that integrate across an entire IT organization. This is a core building block for the future of IT and is the foundation for the automation necessary to deliver cloud computing—self-adjusting tools of computing resources that can be tuned based on real-time events.