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Chapter 30. Backing Up the Windows Serve... > Documenting the Enterprise

Documenting the Enterprise

So far, in the backup and recovery preparation, computer and network discovery has been performed, different failure scenarios have been considered, and the most critical services have been identified and prioritized. Now, it is time to start actually building the backup and disaster recovery plan that a qualified individual will use in the event of a failure. To begin creating the plan, the current computer and network infrastructure must be documented. Information on documenting a Windows Server 2008 R2 system can be found in Chapter 22, “Documenting a Windows Server 2008 R2 Environment.” Documentation should include, but not be limited to, the following:

  • Server configuration document— This document details which services and applications the system provides, as well as the network settings, software installed, and hardware specifications.

  • Server build document— This document contains step-by-step instructions on how to build a Windows Server 2008 R2 system for a specific role, such as domain controller or file server, including which software is required and hardware specifications. This document will also include specific security configurations, hardware and software configurations, and other organizational server configuration standards.

  • Network diagrams— Network diagrams should contain network configurations, as well as the hardware included in the infrastructure and the WAN links.

  • Network device configuration— These documents contain the configurations of the network devices, including the switches, firewall, and routers on the network.

  • SAN configuration— Most medium- and large-size organizations utilize one form of centralized storage or another. When storage devices are utilized, these device configurations should be documented so they can be recovered in the event of a device issue.

  • Software documentation— This document contains a list of all the software used in the organization, possibly including the licensing information and the storage location.

  • Service accounts and password document— A master list of user accounts and network device usernames and passwords should be created and kept in a sealed envelope in a secured onsite and offsite location.

  • Contact and support documentation— This document should contain all IT staff and vendor contact information required to support the infrastructure.


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