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    Index to Troubleshooting Topics

    Index to Troubleshooting Topics

    TopicDescriptionPage
    BackupYour backup folders are “empty”852
    Desktop iconsWhen you delete a desktop item, it also disappears from other users’ desktops119
    DisplaySome programs produce fuzzy text107
    EncryptionYou can’t access encrypted files because an administrator changed your password487
     When you select the encryption option, the compression check box in the Advanced Attributes dialog box is cleared843
     Encryption attempts produce only an error message1161
    ErrorsYour computer experiences sporadic blue screens, lockups, or other strange behavior228
     An error message says you don’t have enough disk space to record events915
    Hard disksWhen you run Chkdsk in the Windows Recovery Environment, some options are not available830
     The Disk Defragmenter utility does not fully defragment the drive835
    HardwareResource conflicts prevent a device from working225
    HelpYou can’t display help from older programs79
    Music and videoYou can’t hear any sound from your speakers651
     Visualizations do not appear in Now Playing660
     Plug-ins stop working665
     A video file does not play back properly666
     Your portable device isn’t working properly681
     Windows Media Player skips when you play a CD688
     Your computer slows down while playing music690
     The file name for an Auto Playlist doesn’t match its display name719
     You forgot your PIN and can’t exit full-screen view765
    NetworkingNo other computers appear528
     Your shared internet connection isn’t working536
    NTFS permissionsYou can’t change file or folder permissions1084
    Offline filesThe Always Available Offline option for a file or folder is selected, but the menu option is unavailable and cannot be changed361
    PasswordsYou can’t log on485
    PrintingYour document won’t print590
    Program setupNo UAC prompt appears, and the install fails179
     The setup process hangs on reboot180
    Remote accessTeredo can’t make a connection84
     Your firewall blocks outbound access628
     Colors are washed out632
     You receive a security warning when you try to log on remotely634
     You can’t connect to the VPN from another computer643
     You can’t browse the remote network644
    Shortcut menusYou need to remove a program from the Recommended Programs section of the Open With dialog box146
    SpywareSpyware definitions don’t update properly450
     You can’t get rid of a spyware program457
    StartupYou installed a different Windows version, and Windows Vista is no longer on the boot menu44
     You can’t create a shortcut in the Startup folder191
     A startup program doesn’t start194
     You mistakenly deleted data from the HKLM\System\CurrentControlSet hive994
    Windows ExplorerSome folders no longer display using their saved view settings289
    Windows setupYou can’t boot from the Windows Vista DVD25
     Setup doesn’t detect your hard disk27
     During setup, some peripherals don’t work properly30
    Windows UpdateWindows Update fails to download and install updates442
    Wireless networkingWindows switches between preferred networks545



      

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